How AI Appointment Booking Works
LeadLock AI’s appointment booking lets your AI agent offer available time slots in conversation. When the lead picks a time, the appointment is created, a confirmation is sent, and the booking shows up in the lead timeline and on your dashboard.
Booking in conversation
During a chat or SMS conversation, the AI can ask if the lead wants to book a call. It then presents available slots (based on your business hours and existing appointments). The lead chooses a time and receives a confirmation.
- ✅Slots based on your availability settings
- ✅Confirmation message to the lead
- ✅Optional reminder before the appointment
Scheduling and CRM
Appointments are stored in LeadLock AI and linked to the lead. You see them in the lead timeline and in the Appointments or Calendar view. This keeps everything in one place—no switching between tools to see who’s booked.
- ✅Appointments in lead timeline
- ✅Dashboard and list views
- ✅Reschedule and cancel from the CRM
CRM timeline updates
When an appointment is booked, the timeline shows the event. When it’s completed or canceled, you can update status and add notes. So the full journey—first touch, qualification, booking, and outcome—lives in one lead record.
Turn on AI appointment booking
Configure availability and let your AI agent book calls with qualified leads.