Platform
From the first ring to the final payment
LeadLock is one CRM for service businesses. Ava answers and books your calls, Nexus keeps the CRM moving with your approval, and your crew works every job from the Tech App until it is paid.
- Step 1Call
Ava answers, day or night
- Step 2Book
Job lands on your calendar
- Step 3Dispatch
Right tech, live on the map
- Step 4Complete
Photos, signature, payment
- Step 5Get paid
Invoices, payroll, commissions
Nexus watches every step and tells you what needs attention.
Explore by feature
Each page shows what the feature does, how it works, and where to find it in the CRM.
- VoiceAva, your AI receptionistAva answers your business line in a natural voice, works out what the caller needs, books the job on your real calendar, and texts the customer a confirmation. Every call becomes a lead with a transcript and summary in the CRM.Read more
- AI opsNexus, the AI that runs your CRMNexus is the operations assistant built into LeadLock. Ask it in plain words to find a customer, check today's schedule, or create a follow-up. It watches calls, bookings, and jobs as they happen and suggests the next step. Anything that sends a message or touches money waits for your approval.Read more
- DispatchBooking, dispatch, and the Control TowerTurn a call or form into a scheduled job, assign the right tech, and watch every job and truck on one live board. Customers get an on-the-way text with a tracking link.Read more
- FieldTech App for your crewA phone-first app for technicians: today's jobs, directions, job notes, checklists, before and after photos, customer signatures, and collecting payment on site. Big buttons that work with gloves on.Read more
- MoneyQuotes, invoices & paymentsSend quotes, turn them into invoices, take card payments online or on site, and track expenses and profit in LedgerAI.Read more
- TeamTeam, payroll, and commissionsManage your staff, roles, timesheets, pay periods, and commissions next to the jobs they worked. Crew chat keeps the team talking, with clear rules on who can read what.Read more
- CallsSoftphone in your browserMake and take calls from your business number right inside the CRM. The caller's history pops up as the phone rings, and every call is logged to the right customer.Read more
- SetupAI-assisted setupSkip the blank screen. LeadLock reads your website, drafts your services, hours, Ava's greeting, and starter automations, and lets you review everything before anything goes live.Read more
Answer every call and message
Ava picks up the phone, the website chat answers visitors, and every form, text, and call becomes one lead with one timeline.
Ava, your AI receptionist
Ava answers your business line in a natural voice, works out what the caller needs, books the job on your real calendar, and texts the customer a confirmation. Every call becomes a lead with a transcript and summary in the CRM.
Learn moreAI Chat Assistants
Engage visitors instantly, answer questions, and capture contact details — even when you’re busy or after hours. Every conversation creates or updates one lead in your CRM with full timeline and source.
Learn moreSoftphone in your browser
Make and take calls from your business number right inside the CRM. The caller's history pops up as the phone rings, and every call is logged to the right customer.
Learn moreIntegrations
One lead pipeline for every source: forms, chat, SMS, and API. Duplicate-safe, source-tracked, with a single timeline and event stream.
Learn more
Run the CRM with Nexus
Ask in plain words, get answers with evidence, and approve the actions Nexus suggests. AI summaries and scoring sit on every lead.
Nexus, the AI that runs your CRM
Nexus is the operations assistant built into LeadLock. Ask it in plain words to find a customer, check today's schedule, or create a follow-up. It watches calls, bookings, and jobs as they happen and suggests the next step. Anything that sends a message or touches money waits for your approval.
Learn moreLead Intelligence
Summaries + tags so your team knows what the prospect wants before you respond.
Learn more
Book, dispatch, and work the job
From booked slot to completed job: dispatch board, Control Tower live map, on-the-way texts, and a Tech App built for the field.
Booking, dispatch, and the Control Tower
Turn a call or form into a scheduled job, assign the right tech, and watch every job and truck on one live board. Customers get an on-the-way text with a tracking link.
Learn moreTech App for your crew
A phone-first app for technicians: today's jobs, directions, job notes, checklists, before and after photos, customer signatures, and collecting payment on site. Big buttons that work with gloves on.
Learn more
Get paid and pay your team
Quotes, invoices, payments, expenses, and profit, plus timesheets, pay periods, and commissions for the people who did the work.
Quotes, invoices & payments
Send quotes, turn them into invoices, take card payments online or on site, and track expenses and profit in LedgerAI.
Learn moreTeam, payroll, and commissions
Manage your staff, roles, timesheets, pay periods, and commissions next to the jobs they worked. Crew chat keeps the team talking, with clear rules on who can read what.
Learn more
Follow up and grow
Follow-ups that stop when the customer replies, drip campaigns, and workflows that run themselves.
Follow-Up Automation
Send timely SMS/email nudges with smart stop rules the moment prospects reply — without blasting people. Triggers from the same lead pipeline whether the lead came from chat, form, SMS, or API.
Learn moreDrip Campaigns
Run simple nurture sequences based on behavior — not guesswork — so leads warm up automatically.
Learn more
Set up in minutes
LeadLock drafts your setup from your website. You review it, run a test call, and go live.
Which plan includes each feature, and the limits on each: see Pricing.
SMS compliance & opt-in evidence
Hosted forms and the public booking widget capture explicit SMS consent with versioned checkbox copy. Your workspace can attach Privacy and Terms URLs from the AI receptionist intake builder—aligned with carrier review expectations and your audit trail in the CRM.
Ready to get started?
Start free and let AI draft your setup, or talk to us and we’ll set it up with you.