Analytics2026-03-10

Understanding Your Analytics Dashboard

LeadLock AI's analytics dashboard gives you a clear picture of your sales pipeline, lead sources, conversion rates, and trends over time. Instead of guessing which marketing channels work or how fast your team responds, you can see the data and act on it.

Key metrics at a glance

The top of the analytics page shows eight stat cards that update in real time.

  • Total leads — everyone in your CRM
  • Active (in pipeline) — leads not yet won or lost
  • Closed won — deals you've closed
  • New (last 7 days) — recent lead volume
  • Conversion rate — won ÷ total leads (percentage)
  • AI conversations — messages sent by AI agents
  • Total messages — SMS + chat message count
  • Upcoming appointments — scheduled calls/meetings

Pipeline funnel chart

The pipeline funnel shows how many leads are in each stage: New, Contacted, Qualified, Booked, Won, and Lost. A healthy funnel narrows from left to right. If you see a big drop between 'Qualified' and 'Booked,' your proposal or follow-up process needs attention.

Lead sources breakdown

The donut chart shows where your leads come from: website forms, chat widget, SMS, Make.com, manual entry, imports, and API. This tells you which marketing channels generate the most leads so you can double down on what works.

Leads over time

The area chart shows new lead volume over the last 30 days. Use it to spot trends: are your leads increasing after a marketing campaign? Did they drop over a holiday weekend? The trend line helps you plan capacity and follow-up resources.

Using analytics to improve

The best teams check their analytics weekly and ask three questions.

  • Which source has the best conversion rate? (Invest more there)
  • Where do leads stall in the pipeline? (Fix that stage's follow-up)
  • Is lead volume growing or declining? (Adjust marketing accordingly)
Action step
Check your analytics every Monday morning. If your conversion rate drops below your target, review the leads that stalled last week and send a follow-up.

Check your analytics now

Open Analytics in your CRM and see how your pipeline is performing.