Introducing the Operations Plan
We built the Operations plan for owners who feel punished by their own success: more trucks meant more texts, more spreadsheets, and more “who has the latest photo?” Operations is not “more CRM.” It is the packaged tier where field execution, customer communication, and revenue collection stop competing with each other—and start sharing one timeline.
What shipped in spirit (even as features iterate)
- ✓Dispatch queue with manual and automated assignment patterns
- ✓Technician mobile workflows for status updates in the field
- ✓Job documentation hooks for proof-of-work and insurance-friendly records
- ✓Advanced customer notifications for confirmations, ETAs, and payment links where enabled
- ✓Higher bundled lines, pooled minutes, and SMS pools for heavy coordination workloads
Who it is for
Multi-crew shops where dispatch is a daily bottleneck
Brands that win on reliability and communication, not just price
Teams already paying for partial solutions across chat, maps, invoicing, and texting
Pricing truth lives in one place
Plans and included allowances evolve, but the product principle does not: Operations should replace a stack of disconnected tools for many field service teams. Always confirm current list pricing, bundled lines, minutes, and SMS credits on the public pricing page before budgeting.
Dispatch, technician mobile, job documentation, and customer notifications are shown alongside other tiers for easy finance conversations.
We build and support LeadLock AI for service businesses that want one system for leads, dispatch, mobile crews, and getting paid—without duct-taping five tools together.
Put this playbook to work in LeadLock AI
Tour the interactive demo, read the Help Center for setup detail, or start capturing leads with plans that scale lines, minutes, and SMS as you grow.