Overview

Call volume, AI coverage, and booking handoffs — same summary strip as production analytics.

Coach · AI answers, qualifies, and books — humans only step in for exceptions.

AI answered 41 of 47 calls in 24h (87%) — missed calls recovered via SMS: 9

Calls (24h)

Inbound + returned missed

AI answered

Before human escalation

Bookings handed off

Calendar holds created

Avg qualify

18s

Intent to dispatch signal

Channel mix (demo)

Phone52%

SMS31%

Chat widget17%