AI Receptionist & Voice
How AI answers calls, demo scripts, voice tiers, call flows, and Twilio basics.
What is the AI Receptionist?
An automated voice layer that answers or recovers calls so callers always reach a helpful experience.
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Using AI Line Profiles (Separate Business Lines)
Configure each workspace number independently so every line can run its own AI behavior, routing, and team workflow.
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How Call Forwarding Works
Forwarding sends unanswered or overflow calls to the number where LeadLock answers with AI.
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How to Set Up Call Forwarding (Step-by-Step)
Carrier-agnostic steps plus what to verify in LeadLock.
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How AI Answers Calls and Captures Leads
When someone calls and you do not answer, the call can forward to LeadLock; AI answers, captures the lead, and continues the conversation.
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How to Enable Missed Call Text-Back
Automatically text callers when a call is missed so you still convert the lead.
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How to Test Your AI Receptionist
A safe checklist before you publish your forwarding rules.
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How AI Booking Works
Let AI or your scheduler convert intent into a calendar hold when you connect booking.
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What is the AI Voice Website Agent?
A virtual website receptionist that listens, responds, and captures leads from voice conversations.
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Voice Widget Fallbacks: Mic, Text, and Speaker Controls
How fallback behavior works when microphone or speaker playback is unavailable.
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How Calling Works
Browser softphone, AI Receptionist, and call logging — how Minutes and Credits fit together.
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How AI Receptionist Works
Answers calls, qualifies Leads, and can book appointments when configured.
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