Services and Booking settings
Define what you sell in Services, then set when customers can book in Booking.
Overview
Settings has two pages for scheduling, in this order: **Services** (your catalog of jobs) and **Booking** (bookable hours and rules). Ava, the AI receptionist voice, and booking flows use these settings when offering times to callers.
1. Services
- 1
Go to CRM → Settings → Services.
- 2
Add or review the services you offer so leads and bookings map to the right job.
2. Booking
- 1
Go to CRM → Settings → Booking.
- 2
Choose your time zone and bookable hours, then save.
- 3
Only Owners and Admins can change Booking settings.
Tips
- Booking is separate from the Calendar view: Calendar shows appointments, Booking controls when they can be made.
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